Terms & Conditions, Privacy Policy

By nature of your use of or placing an order on this website it is deemed that you have to have read and agreed to the following terms and conditions:

The following terms apply to these Terms and Conditions and Privacy Policy Notices:

"Client", “You”  and “Your”  refers to you, the client, the person accessing this website and accepting the Company’s terms and conditions. "The Company", “Ourselves”, “We” and "Us", refers to MY LASTING WISHES LIMITED,  Registered Address: Dublin Road, Ashbourne, Co. Meath. registered number: 511478.   “Party”, or “Parties”, refers to both the Client and ourselves.   All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing Irish Law.   Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Terms and Conditions

Our product / service

We will provide a printed document containing your wishes as relating to your funeral and other related matters as specified and pictorially represented on our home page and other pages on this site.  This document will be sent to your specified delivery address by registered post within  15 working days of the receipt of the order and the payment being cleared by our bank.    Due to the nature of the product we cannot offer any refunds or exchange relating to the product.  Due to the highly personal and sensitive nature of our product we will not retain the information relating to your wishes any longer than is necessary to fulfil your order.   We will retain this information for a 90 day period after the despatch of your order to be used in the case of any issues arising.   We will not be in a position to retrieve the deleted information after deletion under any circumstances or conditions.   We will not under any circumstances,  unless legally required to do so to the appropriate authorities, provide the information relating to your wishes to any third party.   We will retain your name, address, email and phone number, the name of the product ordered  and the amount paid for a longer period than 90 days for our records.  The My Wishes product is not a legally binding document and cannot be used in lieu of a will or testament, power of attorney , “living will” or “advance directive”.


The price of each Product as displayed on the website is the price in force at the date and time of the order.   We may change the prices of any Products and Services at any time without further notice.

Ordering and payment

You must pay by credit card, cheque or Paypal at the time of order.  Our Terms are payment at time of order. All goods remain the property of the Company until paid for in full.   Payment must be made in advance for an order to be processed.   In some cases and by agreement we may accept cheques.    In this event the cheque must be cleared by our bank before the order is processed.   If the order is accepted, we will confirm acceptance by sending a confirmation to the email address provided during the  ordering process.  The order will then be fulfilled within the period stated above.  You undertake that all details provided to us are correct, that the credit card which is used belongs to you  and that there are sufficient funds or credit facilities to cover the cost of the product involved.  Orders may be refused without explanation and entirely at our discretion.  At all times full payment, which includes shipping fees are required for work to begin on your order.

Credit Card details

All  credit card transactions take place on the Paypal website.    We do not have any access to your credit card numbers or other confidential information of this nature.


All products will be delivered to the delivery address supplied by you during the ordering process. The order will be accepted upon our notifying you by e-mail.  This means that we have accepted the order and agreed to supply the printed material, scroll and presentation box to you.  Time for delivery is estimated only and it is not a condition of this agreement.

Complaints and Returns

If you have any queries or complaints, they should be directed to us via e-mail at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .  You are 100% responsible for the accuracy of the information entered into the system.  We will not accept any liability for errors or mistakes that have been approved by you.   Should the delivered product contain manufacturing errors and/or defects and/or does not match the information entered by  you we will supply a replacement product free of charge.   We maintain the right to judge what a manufacturing error or defect is.   You must arrange for the return of the product to us at your own expense.  In order to receive a replacement you must return the received product within 15 from the time of delivery.

Notification of Changes

We reserve the right to change these conditions and privacy policy from time to time as we sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms.   If there are any changes to our privacy policy, We will let you know about changes by posting such changes on the Site.  If there are any changes in how we use our your  Personally Identifiable Information, notification by e-mail or postal mail will be made to those affected by this change.   Any changes to our privacy policy will be posted on our web site prior to these changes taking place.   You are therefore advised to re-read this statement on a regular basis.  These terms and conditions form part of the Agreement between you and ourselves. Your accessing of this website and/or placing an order indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.

Disclaimer, Exclusions and Limitations

The information on this web site is provided on an "as is" basis. To the fullest extent permitted by law, this Company:  excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and  excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised us of the possibility of such potential loss.  None of your statutory rights as a consumer are affected.


Please use the This e-mail address is being protected from spambots. You need JavaScript enabled to view it email address or our quick contact form on our website  for all queries.  Other contact information, can be found in our contact details on our website.  We are based in Ireland, at Dublin Road, Ashbourne, Co. Meath, Ireland.

Force Majeure

Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or manmade eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen.   Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.


Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement.   No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.


The laws of Republic of Ireland govern these terms and conditions.  By accessing this website and using our services or buying our products you consent to these terms and conditions and to the exclusive jurisdiction of the Irish courts in all disputes arising out of such access.   If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply.   Our failure to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision.

Privacy policy

This privacy policy sets out how we use and protect any information that you give us when you use this website.  We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.


Client records are regarded as confidential and therefore will not be divulged to any third party, other than if legally required to do so to the appropriate authorities.   You have the right to request sight of, and copies of any and all Client Records we keep, on the proviso that we are given reasonable notice of such a request.  You are requested to retain copies of any literature or emails issued in relation to the provision of our services.  We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail.  Any emails sent by us will only be in connection with the provision of agreed services and products.

What we collect

We collect the following information when you place an order:

  • Name
  • Contact information including email address and phone number
  • Delivery address
  • Other information relevant to your wishes for your funeral arrangements and related matters.

What we do with the information we gather

We require this information to provide the My Wishes service to you and in particular for the following reasons:

  • Internal record keeping.
  • We may also use the information to improve our products and services.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Log Files

We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use.  IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL.  This information is not shared with third parties and is used only within this Company on a need-to-know basis.  Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.


Like most interactive web sites our website uses cookies to enable us to retrieve user details for each visit.  Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting.

Google analytics

This website uses Google Analytics to help analyze how users use the site. The tool uses "cookies," which are text files placed on your computer, to collect standard Internet log information and visitor behavior information in an anonymous form. The information generated by the cookie about your use of the website (including IP address) is transmitted to Google. This information is then used to evaluate visitors use of the website and to compile statistical reports on website activity for us.

We will never (and will not allow any third party to) use the statistical analytics tool to track or to collect any Personally Identifiable Information (PII) of visitors to our site. Google will not associate your IP address with any other data held by Google. Neither we nor Google will link, or seek to link, an IP address with the identity of a computer user. We will not associate any data gathered from this site with any Personally Identifiable Information from any source, unless you explicitly submit that information via a fill-in form on our website.

Links from this website

We do not monitor or review the content of third party’s websites which may be linked to from this website.  Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material.  Please be aware that we are not responsible for the privacy practices, or content, of these sites.  We encourage our users to be aware when they leave our site and to read the privacy statements of these sites.  You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. We will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

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